Delivery & returns


Q: Do you ship internationally?

A: Yes, we ship to almost all countries in the world! The use the DHL and E-packet couriers and provide a tracking number. 

Q: What's the shipping time?

A: The handling time is 1-2 business day (so if you place your order on Friday, your order won't ship until Monday which is the next business day). The average shipping time is 7-15 days depending on the country. 

Q: Can I make a change to my shipping address, email, or payment information?

A: We try our best to ship everything out within 1-2 days, so please double check your order information before placing your order. You can reach out to us anytime to get help with your order. Email us:

Q: What is the shipping cost?

A: To see the cost of shipping to your country, simply fill up your cart, enter your shipping address, and our automated shopping cart will give you the total. 
We currently have a special rate of 5 USD for all international orders!



Q: I received a defective journal. What do I do?

A: Each and every journal undergoes the Quality Control before being sent out to customers. However if for some reason you have received a damaged product, please contact us at and attach the fotos and we will send you a replacement.  Please note that the used journals can't be replaced and returned. 

Q: How can I return the journal?

A: At the moment we do not accept returns, exchanges, or refunds (except for the defective items).